Client Testimonials

Who’s using Kelway Law Estate & Letting Agents in Haslemere, Liphook & Hindhead?


“kept me well informed throughout”

From the outset it was obvious that John’s knowledge of the local market was sound and based on fact, not premise. He and Franco kept me well informed throughout the transaction and their advice led to the best price being obtained from a well-positioned purchaser and the whole process ran like clockwork.

Mr L Baycroft : Vendor

“consistently pleasant to deal with”

I used Kelway Law both as managing agents, and then to sell the property. They were extremely helpful, always available within a short time, consistently pleasant to deal with, and very understanding of my circumstances.

Mrs A Waller : Landlord & Vendor

“very professional hassle-free service”

Kelway Law were first letting agents and then selling agents for our family home in Beacon Hill. They provide a very professional hassle-free service; they understand the local market extremely well and always worked hard to get us the best deal available.

Mr B Elsworth : Vendor

“very, efficient, helpful and friendly staff”

Very efficient, helpful and friendly staff. This became particularly apparent when my initial purchaser withdrew from the sale with no reason given. Within 24 hours another purchaser was found by Kelway Law, an offer made and accepted and now completed.

Mrs J R King : Vendor

“friendly and hardworking team”

Kelway Law kept me informed at all times and I found them a friendly and hardworking team.

Mr Forsey : Vendor

“always courteous, considerate and understanding”

Kelway Law offered a friendly, efficient and professional service. They were always courteous and when arranging viewings were always considerate and understanding. Overall, I was extremely pleased with the service I received regarding the sale of my house. The house sale process was expedited by the Estate Agent. Thank you.

Ms D Allen : Vendor

“calm and honest in their correspondence”

Our experience with Kelway Law Haslemere was a positive one. At a stressful time which is sometimes made worse by agents, Kelway Law were calm and honest in their correspondence.

Mr F : Buyer

“organised and really communicative”

I used Adrian and his team at Kelway Law to sell my father’s house and the service was excellent. They understood it was hard for my father to sell his house after 50 years and were very empathetic. They kept us up to date with good and bad news and successfully managed a very long chain. They were organised and really communicative and we felt they were on top of everything throughout the process. Plus they found a really lovely buyer for what was our family home. I wouldn’t hesitate to recommend Kelway Law.

ms l manager : vendor

“cannot fault kelway law, 100% on the ball”

I can not fault Kelway Law, 100% on the ball…
The team always let you know what is going on, Kelway Law Team are very Professional, Very Friendly, always at the end of the phone,
I would definitely recommend them to help you sell your house!!…

mr & mrs johnson : vendor

“wouldn’t hesitate to recommend”

The whole team were professional and friendly. Throughout our purchase they stayed in touch and responded to all contacts. Thanks to Adrian, Franco & Amy (and the other members that were only to ready to assist) whom helped to make a challenging conveyance as comfortable as it could be. I wouldn’t hesitate to recommend them to any folk considering a move.

Mr G morrison

“Exceeded our expectations”

Very professional and responsive. They exceeded our expectations and we would use them again.

mr & mrs smith: vendor

“friendly, helpful and stress free”

The whole team were friendly, helpful and made the entire process of selling my property very easy and stress free

ms l shiner: landlord & vendor

“good all-round service, always polite”

Good all-round service overall even with the inevitable buyer’s solicitor hold-ups. Would use again as always polite and got back to us when we had any queries.

Mr N : Vendor

“Service is very much Hands-on and proactive”

We used Kelway Law after having no luck selling our house with another local agent. The experience with KL was much more positive. They gave us good advice on how to market our house including where to position it price wise. They got a steady stream of viewings going and although the sale wasn’t quick, we did feel that it was only a matter of time. Once we had found a buyer Franco provided valuable information about how to proceed and helped out when we felt that the process was dragging a bit. The service we received from KL felt very much hands-on and proactive, which is just what we needed. Definitely recommended.

Mr & Mrs L : Vendor

“responsive and able to  deal with issues quickly”

Kelway Law acted as the letting agent on our house – living abroad we needed to rely on them perhaps more than usual. A tenant was found quickly and in the two years that the property was rented out I found that they were responsive and were able to quickly deal with a number of issues that arose. I would use them again as a letting agent.

Mr J Anderson : Landlord

“smart marketing, referencing and organisation”

We bought the flat April 2014 and at present we are working in Thailand so there was a lot of potential for problems. There were, quite literally, none with the agent at all! Emails were replied to promptly, professionally and with the appropriate amount of detail. Franco was our named contact and we always dealt with him apart from on one occasion when we dealt with John who was fully informed. Our daughter then lived in the flat until Christmas 2014 then we decided to let it (after she had moved out!). Kelway Law were again brilliant. They sorted out a new carpet, a handy man to make it tenant ready and also took our requests very seriously, e.g. Non-smoker. The tenants moved in on 26th January which is pretty smart marketing, referencing and organisation. Thank you all.

Mr & Mrs Peagam : Landlord & Purchaser

“excellent service, very knowledgeable”

I have let a number of properties over the last 10 years and always had excellent service from John Hodges who is very knowledgeable on all aspects of property letting from knowing how much to ask and how best to present the property. The backup he gets from other members in his office makes the whole process run smoothly.

Mr R Jenner : Landlord

“worked very hard with the buyer to overcome difficulties through to completion”

Initially, Kelway Law let my apartment in Hindhead and were quicker to find a tenant than my existing letting agent. The letting went smoothly, so when I decided to sell, Kelway Law were the obvious choice as they would be able to co-ordinate viewings with the tenant. I purchased the apartment in March 2007(right at the top of the market) so I was expecting to lose money on the sale, however Franco was able to negotiate a sale price £11,000 above what I paid so I was really happy with the outcome. It was a difficult sale(mainly due to the buyer’s solicitor) but Franco worked very hard with the buyer to overcome the difficulties through to completion.

Mr R Steele : Landlord & Vendor

“very friendly, effective and efficient service”

Kelway Law delivered a very friendly, effective and efficient service. They secured a buyer for my property within a couple of weeks when competitive agencies had it listed for months.

Ms I Umblija : Vendor

“Proactive, positive and tactful”

Throughout the process, which in my case was not straightforward due to factors outside the control of the agent, I had excellent support and service from Franco Pullano. He was very proactive, positive and tactful, and overall this gave me confidence in the agency. They also know the local market very well.

Mr T : Vendor

“Sold our property very quickly at above asking price”

This was for the sale of my parents’ house, and we received excellent service. Several viewings were arranged over the first weekend it was on the market, with one even before the details had been fully sorted out. It sold very quickly at above asking price, and we were kept fully informed by the Agent as the offers came in.

Ms C Williamson : Vendor

“excellent service and advice”

Excellent service and advice from John, our house was up for sale with another local agent for 3 months. We then went dual agent with Kelway and John along with Franco and their team sold it within 2 weeks.

Mr & Mrs Sotherton : Vendor

“Would not hesitate to recommend Kelway law to anyone considering selling in Haslemere”

I’d just like to take this opportunity to thank you for working to ensure a smooth sale and for keeping me up-to-speed with developments along the way. I would not hesitate to recommend ‘Kelway Law’ to anyone considering selling their property in the Haslemere area.

Mr D Sheldrick : Vendor

“sale went through with no problems thanks to the efforts of kelway law”

The house was left empty whilst we were overseas, Kelway Law were prompt with email communication and had no problems dealing with our solicitors and neighbours. The sale went through with no problems thanks to the efforts of Kelway Law.

Mr C Jones : Vendor