Testimonials

Client Testimonials

Who’s using Kelway Law Estate & Letting Agents in Haslemere, Liphook & Hindhead?

Kelway Law kept me informed at all times and I found them a friendly and hardworking team.

Mr Forsey : Vendor

Kelway Law offered a friendly, efficient and professional service. They were always courteous and when arranging viewings were always considerate and understanding. Overall, I was extremely pleased with the service I received regarding the sale of my house. The house sale process was expedited by the Estate Agent. Thank you.

Ms D Allen : Vendor

I’d just like to take this opportunity to thank you for working to ensure a smooth sale and for keeping me up-to-speed with developments along the way. I would not hesitate to recommend ‘Kelway Law’ to anyone considering selling their property in the Haslemere area.

Mr D Sheldrick : Vendor

Kelway Law delivered a very friendly, effective and efficient service. They secured a buyer for my property within a couple of weeks when competitive agencies had it listed for months.

Ms I Umblija : Vendor

The house was left empty whilst we were overseas, Kelway Law were prompt with email communication and had no problems dealing with our solicitors and neighbours. The sale went through with no problems thanks to the efforts of Kelway Law.

Mr C Jones : Vendor

Our experience with Kelway Law Haslemere was a positive one. At a stressful time which is sometimes made worse by agents, Kelway Law were calm and honest in their correspondence.

Mr F : Buyer

Throughout the process, which in my case was not straightforward due to factors outside the control of the agent, I had excellent support and service from Franco Pullano. He was very proactive, positive and tactful, and overall this gave me confidence in the agency. They also know the local market very well.

Mr T : Vendor

Very efficient, helpful and friendly staff. This became particularly apparent when my initial purchaser withdrew from the sale with no reason given. Within 24 hours another purchaser was found by Kelway Law, an offer made and accepted and now completed.

Mrs J R King : Vendor

In selling an aged relatives property I found both John and Franco helpful and objective. The property was realistically priced by them at the outset leading to two early offers,one of which processed through to completion. I was kept up to date with developments and calls were returned promptly and e-mails used to keep me abreast of the buyer’s actions and intentions. Apart from one Saturday morning when no-one effective was manning the office (and I was concerned-mistakenly-that an effective offer was not being processed-it was!)I found the firm professional and knowledgeable of their catchment area.

Mr M A’Court : Vendor

Kelway Law were first letting agents and then selling agents for our family home in Beacon Hill. They provide a very professional hassle-free service; they understand the local market extremely well and always worked hard to get us the best deal available.

Mr B Elsworth : Vendor

Thank you to John and Franco for selling our house as quickly as they did. Franco always kept us well informed along the way of the process. Highly recommended.

Mrs S Andrews : Vendor

Kelway Law acted as the letting agent on our house – living abroad we needed to rely on them perhaps more than usual. A tenant was found quickly and in the two years that the property was rented out I found that they were responsive and were able to quickly deal with a number of issues that arose. I would use them again as a letting agent.

Mr J Anderson : Landlord

Good all round service overall even with the inevitable buyer’s solicitor hold ups. Would use again as always polite and got back to us when we had any queries.

Mr N : Vendor

Initially, Kelway Law let my apartment in Hindhead and were quicker to find a tenant than my existing letting agent. The letting went smoothly, so when I decided to sell, Kelway Law were the obvious choice as they would be able to co-ordinate viewings with the tenant. I purchased the apartment in March 2007(right at the top of the market) so I was expecting to lose money on the sale, however Franco was able to negotiate a sale price £11,000 above what I paid so I was really happy with the outcome. It was a difficult sale(mainly due to the buyer’s solicitor) but Franco worked very hard with the buyer to overcome the difficulties through to completion.

Mr R Steele : Landlord & Vendor

We bought the flat April 2014 and at present we are working in Thailand so there was a lot of potential for problems. There were, quite literally, none with the agent at all! Emails were replied to promptly, professionally and with the appropriate amount of detail. Franco was our named contact and we always dealt with him apart from on one occasion when we dealt with John who was fully informed. Our daughter then lived in the flat until Christmas 2014 then we decided to let it (after she had moved out!). Kelway Law were again brilliant. They sorted out a new carpet, a handy man to make it tenant ready and also took our requests very seriously, e.g. Non-smoker. The tenants moved in on 26th January which is pretty smart marketing, referencing and organisation. Thank you all.

Mr & Mrs Peagam : Landlord & Purchaser

We used Kelway Law after having no luck selling our house with another local agent. The experience with KL was much more positive. They gave us good advice on how to market our house including where to position it price wise. They got a steady stream of viewings going and although the sale wasn’t quick, we did feel that it was only a matter of time. Once we had found a buyer Franco provided valuable information about how to proceed and helped out when we felt that the process was dragging a bit. The service we received from KL felt very much hands on and proactive, which is just what we needed. Definitely recommended.

Mr & Mrs L : Vendor

I used Kelway Law both as managing agents, and then to sell the property. They were extremely helpful, always available within a short time, consistently pleasant to deal with, and very understanding of my circumstances.

Mrs A Waller : Landlord & Vendor

Excellent service and advice from John, our house was up for sale with another local agent for 3 months. We then went dual agent with Kelway and John along with Franco and their team sold it within 2 weeks.

Mr & Mrs Sotherton : Vendor

I have let a number of properties over the last 10 years and always had excellent service from John Hodges who is very knowledgeable on all aspects of property letting from knowing how much to ask and how best to present the property. The back up he gets from other members in his office makes the whole process run smoothly.

Mr R Jenner : Landlord

This was for the sale of my parents’ house, and we received excellent service. Several viewings were arranged over the first weekend it was on the market, with one even before the details had been fully sorted out. It sold very quickly at above asking price, and we were kept fully informed by the Agent as the offers came in.

Ms C Williamson : Vendor

From the outset it was obvious that John’s knowledge of the local market was sound and based on fact, not premise. He and Franco kept me well informed throughout the transaction and their advice led to the best price being obtained from a well-positioned purchaser and the whole process ran like clockwork.

Mr L Baycroft : Vendor
Testimonials